Privacy Policy

Your privacy matters to us at zephyriantra

This Privacy Policy is effective as of January 15, 2025

Introduction

zephyriantra operates as a comprehensive financial platform serving clients across the United Kingdom. We take our responsibility to protect your personal data seriously and are committed to maintaining your trust through transparent practices.

This policy explains how we collect, use, share, and protect your personal information when you interact with our services at zephyriantra.com or through our financial platform offerings.

Information We Collect

We collect various types of information to provide and improve our financial services:

Data Type Examples Purpose
Personal Identifiers Name, email, phone number, postal address Account creation and communication
Financial Information Bank details, transaction history, credit information Service provision and compliance
Technical Data IP address, browser type, device information Platform security and optimization
Usage Information Pages visited, time spent, feature interactions Service improvement and personalization

How We Use Your Information

Your personal data serves several important functions within our financial platform:

  • Providing core financial services and maintaining your account
  • Processing transactions and managing your financial activities
  • Complying with UK financial regulations and legal requirements
  • Detecting and preventing fraudulent activities
  • Improving our platform based on user behavior analysis
  • Sending important service updates and communications
  • Personalizing your experience with relevant features

Data Sharing and Third Parties

We share your information only when necessary and with appropriate safeguards in place. This includes partnerships with trusted financial institutions, regulatory compliance requirements, and essential service providers.

We never sell your personal data to third parties for marketing purposes. Any data sharing occurs solely to facilitate our financial services or meet legal obligations.

Our third-party relationships include payment processors, identity verification services, and regulatory bodies as required by UK financial laws. Each partner maintains strict data protection standards aligned with our own policies.

Your Rights and Choices

Under UK data protection law, you have several important rights regarding your personal information:

  • Access your personal data and receive copies of information we hold
  • Request corrections to inaccurate or incomplete data
  • Delete your personal data in certain circumstances
  • Restrict processing of your information
  • Object to certain types of data processing
  • Data portability for information you've provided
  • Withdraw consent for processing based on consent

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within one month and may need to verify your identity for security purposes.

Data Security Measures

Protecting your financial data requires comprehensive security measures across our entire platform. We employ multiple layers of protection including advanced encryption, secure servers, and regular security audits.

Our security protocols include two-factor authentication, encrypted data transmission, secure storage systems, and continuous monitoring for suspicious activities. Staff members receive regular training on data protection practices and security procedures.

While we maintain robust security measures, we also recommend that you use strong passwords, keep your login credentials secure, and notify us immediately of any suspected unauthorized access to your account.

Data Retention

We retain your personal data for different periods depending on the type of information and legal requirements:

  • Account information: Duration of relationship plus 7 years
  • Transaction records: 6 years after transaction
  • Communication records: 3 years from last contact
  • Marketing preferences: Until you withdraw consent
  • Technical logs: 12 months maximum

These retention periods align with UK financial services regulations and best practices for data minimization. When data is no longer needed, we securely delete or anonymize it according to industry standards.

International Data Transfers

As part of our global financial services infrastructure, some of your data may be transferred outside the United Kingdom. When this occurs, we ensure adequate protection through approved mechanisms such as standard contractual clauses and adequacy decisions.

Any international transfers maintain the same level of protection as required by UK law, and we regularly review our transfer mechanisms to ensure continued compliance with evolving regulations.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience, maintain security, and analyze usage patterns. These include essential cookies for platform functionality, analytics cookies for service improvement, and preference cookies to remember your settings.

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We provide clear information about our cookie usage and obtain consent where required by law.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and best practices. When significant changes occur, we'll notify you through your registered email address or prominent notices on our platform.

Minor updates may be posted without direct notification, so we encourage you to review this policy periodically. The effective date at the top of this document indicates when the current version was last updated.

Contact Us About Privacy

If you have questions about this privacy policy or wish to exercise your data rights, please contact us:

Address: 10 Ellerker Rise, Willerby, Hull HU10 6EY, United Kingdom

Phone: +442079197171

Email: info@zephyriantra.com

We aim to respond to all privacy-related inquiries within 5 business days.